WC Claims: Key Strategies for Improving Claim Outcomes - In Person

Workers' Compensation Trust, 47 Barnes Industrial Park Road, Wallingford, CT 06492 T 203 678 0123

Cost: Free to Members Self-Insured Clients: $50 per person

Member Registration ›   Self-Insured Registration ›

Trust staff will provide attendees with information to reduce claims and foster ideal recovery and return to work. This IN PERSON class will review how to complete an effective Accident Investigation to assist with the claim process and to identify best practices for our members and the Trust for optimizing claim outcomes. Attendees will learn how to keep injured workers engaged, the mindset of claim advocacy and gain insight into the injured worker through workplace violence or as associated with ‘client interaction’. This class is for anyone new to the claim process or for those who want to better understand the most current best practices for claim outcomes.

Topics and Facilitators:

Accident Investigation - The Role in The Claims Process
Carol Fronczek, ARM, Vice President, Loss Control Services

Member/Trust Best Practices for Optimizing Claim Outcomes
Kathi Bepko, AIC, WCLA, WCLS, SCLA, CMSP, Claims Manager

The Importance of Keeping Injured Workers Engaged
Brian S. Downs, AIC, Vice President, Quality & Provider Relations
Robb D. Wright, OTR/L, Return To Work Specialist/Managed Care Manager

Audience:
Anyone who handles workers’ compensation claims for your organization.

3.5 CEUs from LeadingAge CT

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